Terms & Conditions

erms and Conditions

Effective Date: 07/09/2024

Welcome to NETOL Construction. These Terms and Conditions (“Terms”) govern your use of our website, services, and any contractual agreements related to construction, renovations, or other services provided by NETOL Construction. By accessing or using our website and services, you agree to these Terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By using the NETOL Construction website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our website and services immediately.

2. Services Offered

NETOL Construction provides a variety of services, including but not limited to:

  • Construction
  • Renovations
  • Metal Fabrication
  • Electrical Installations
  • Plumbing Works
  • Groundwater Control and Dewatering
  • Supply of Building Materials (timber, blocks, etc.)

All services are subject to availability and contractual agreements. Specific terms for projects will be outlined in individual contracts signed between NETOL Construction and the client.

3. Client Responsibilities

As a client, you are responsible for:

  • Providing accurate and complete project information and requirements.
  • Ensuring that all necessary permissions, licenses, and approvals for the project are obtained before work begins.
  • Timely payment for services rendered according to the agreed terms in your contract.
  • Providing access to the project site and ensuring it is safe for NETOL’s team to work.

4. Payments and Invoices

Payment terms for NETOL Construction services will be agreed upon in each project’s contract. Generally:

  • A deposit may be required to begin work.
  • Progress payments may be required based on project milestones.
  • Final payment is due upon the completion of the project and upon approval from the client. Late payments may incur interest charges, as specified in the contract. Failure to pay may result in suspension or termination of the project.

5. Project Timelines

NETOL Construction will make every reasonable effort to complete projects within the agreed timeline. However, delays may occur due to factors beyond our control, such as weather conditions, supply chain disruptions, or unforeseen site conditions. In such cases, NETOL will communicate with the client and work to adjust schedules as necessary.

6. Warranties and Liability

NETOL Construction stands by the quality of its work. We offer a warranty on workmanship and materials used, subject to the following conditions:

  • The warranty period and coverage will be specified in your project contract.
  • The warranty does not cover damages resulting from improper use, third-party interference, or natural disasters.
  • NETOL Construction will not be liable for indirect, incidental, or consequential damages arising from delays, material defects, or other issues.

7. Intellectual Property

All content, materials, designs, and intellectual property displayed on the NETOL Construction website or provided in project deliverables are owned by NETOL Construction, unless otherwise stated. You may not reproduce, modify, distribute, or use our intellectual property without our written consent.

8. Termination

Either party may terminate the contract for services:

  • Upon mutual agreement.
  • If either party breaches the terms outlined in the contract and fails to remedy the breach within the specified period. Upon termination, the client is responsible for paying for any completed work or incurred costs up to the point of termination.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, and NETOL Construction does not endorse or assume responsibility for the content or practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

11. Force Majeure

NETOL Construction shall not be liable for any failure or delay in performance of its obligations under these Terms or in project contracts due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, labor strikes, pandemics, supply shortages, or government restrictions.

12. Dispute Resolution

In the event of a dispute between NETOL Construction and the client, both parties agree to attempt to resolve the matter amicably through negotiation. If an amicable resolution cannot be reached, the dispute will be submitted to arbitration, as agreed upon in the project contract.

13. Governing Law

These Terms, along with any project contracts, shall be governed and construed in accordance with the laws of Zambia. Any legal actions or proceedings arising from these Terms will be brought in the courts of Zambia.

14. Amendments to Terms

NETOL Construction reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. It is your responsibility to review these Terms regularly.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at: